Privacy policy

01Who we are

This Privacy Policy explains how AMLAND (“AMLAND”, “we”, “us”), GSTIN 24AOHPV9765L2ZY, collects, uses, shares and protects your personal information when you visit or shop at amland.in or contact us. By using our website, you agree to the practices described here.

We handle personal information in line with applicable Indian law, including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023 as and when its provisions apply.

02Information we collect

Information you give us

• Order and account details: name, phone number, email address, delivery and billing address.
• Support conversations: messages, photos and videos you send us on WhatsApp or email, such as unboxing videos.
• Preferences: sizes, measurements you share with us, and marketing choices.

Information collected automatically

• Device and browser information, IP address and approximate location.
• Pages viewed, products browsed, items added to cart and how you arrived at our site.
• Information from cookies and similar technologies (see “Cookies” below).

03How we use your information

• To process, pack, ship and deliver your orders, and to send order and delivery updates.
• To handle exchanges, returns, store credit and refunds, and to provide customer support.
• To prevent fraud, misuse of offers and unauthorised activity, and to keep our website secure.
• To improve our website, products, sizing and services.
• To send offers, new arrivals and updates by WhatsApp, SMS or email, where you have agreed to receive them.
• To comply with legal, tax and accounting obligations.

04Who we share it with

We never sell your personal information. We share only what is necessary with trusted service providers who help us run our business, such as:

• Our e-commerce platform (Shopify) and checkout partners that host our store and process orders.
• Payment gateways and banks that process your payments.
• Courier and logistics partners that deliver your orders and returns.
• Messaging, email, analytics and advertising tools that help us communicate with you and understand how our site is used.

We may also disclose information where required by law, by a court or government authority, or to protect the rights, property or safety of AMLAND, our customers or others.

05Payments

All online payments are processed by secure, third-party payment partners. AMLAND does not see or store your full card number, CVV, net-banking password or UPI PIN. Please never share these details with anyone, including someone claiming to be from AMLAND.

06Cookies

We use cookies and similar technologies to keep your cart and session working, remember your preferences, measure site performance and show you relevant offers. You can block or delete cookies in your browser settings, but some parts of the site (such as the cart and checkout) may not work properly without them.

07Marketing messages

• With your consent, we may send you offers, new arrivals and reminders by WhatsApp, SMS or email.
• You can opt out at any time: reply STOP on WhatsApp, use the unsubscribe link in our emails, or write to support@amland.in.
• Even if you opt out of marketing, we will still send essential messages about your orders.

08How we protect your information

We use reasonable security practices, including secure (HTTPS) connections, access controls and trusted service providers, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09How long we keep it

We keep personal information only for as long as needed for the purposes described in this policy, including to fulfil orders, handle exchanges and returns, resolve disputes, and meet legal, tax and accounting requirements. After that, it is deleted or anonymised.

10Your rights & choices

• Access the personal information we hold about you, or ask us to correct or update it.
• Ask us to delete your information, subject to records we must keep by law.
• Withdraw your consent to marketing at any time.

To make a request, email support@amland.in from your registered email address or message us on WhatsApp. We may need to verify your identity before acting on your request.

11Third-party links

Our website may contain links to other websites or platforms. We are not responsible for their content or privacy practices, and we encourage you to read their privacy policies.

12Children

Our website is intended for users aged 18 and above. Users under 18 may use it only with the involvement and consent of a parent or guardian. We do not knowingly collect personal information from children.

13Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of our website after an update means you accept the revised policy.

14Contact us about privacy

For any question or request about your personal information, contact us through our official channels: